Restoration

We truly do appreciate your effort on making sure to process this payment as soon as possible. Let us check out options right now for you to help you out on this.

If you don't mind me asking, can you make any amount of payments today? We just want to make sure to check all of the options we can offer to help you out on this.

Thank you so much for being patient here with me. We truly appreciate. We truly understand as well that you will be needing more time for your arrangement. However, since the account is currently more than 30 days past due, the minimum past due balance needed to be settled first.

We truly understand that you don't have the funds yet for this and believe me, if I could have this past due balance removed for you on a snap of a finger, I would do it without hesitation.

It's just that, since the account is currently 46 days past due, the minimum past due balance of $184.40 needs to be settled in order for you to set up a new arrangement on the account.

Awesome! We truly appreciate you working this out with me, XXX. Consider it done! Rest assured that the account will be secured within XXX,

I will make sure as well to leave a detailed notation on the account that you can use as your reference of our conversation. 😊

I do hope you have felt my sincerest intention to help you on this. 🙏 For the meanwhile, is there anything else I can assist you here today?

But the good news is that, we actually worked this out with my support and what we can do is to have the account restored for you as a one-time courtesy that is good for 48 hours. However, once we restore the account for you today, there will be restore fees that is gonna be applied on your future bill. Is this gonna work out with you?

We truly do appreciate your time and effort here today with me and believe me, we truly want to help you out on this matter. We actually tried having the account manually restored with the help of our supports, however, we are unable to go through since the account is currently 96 days past due.

The most important thing is that we have a resolution that works for both today and the long-term for you. I see that you have taken advantage of a one-time exception in the past.

Right now, it would be really better to settle the minimum past due balance of $118.69 as soon as possible in order for you to be eligible for a new payment arrangement that will restore your account and secure it on a further date.

Rest assured as well that setting up a new payment arrangement is worth it so that it will help out paying off your bill in small amounts with a further date.

All set now! I am able to work on restoring the account for you on our end. Kindly try restarting your device to see if this is working right now on your end. Please do let us know if your services are now active. I will be right here when you get back.