Mbr req new vendor due diffent trade
1. Validate
> Checking notes
> Document: Customer Called in
Mbr Uriel Edwards (BUYER) called in to req an electrician since the original vendor advised them that the ac does nt having any malfunction. Md mbr awr will verify the status. Mbr ok.
2. Call the vendor
- Confirm if transfer trade is needed
> If Yes, proceed to Step 3
> If No, service fee due
3. Confirm if any repairs/replacement has been done.
> If No, proceed to Step 4
> If Yes, service fee due
> Document: Called Technician
TT John (owner) w/ Greenway advised that we need to send an electrician since a/c does nt have any mechanical failure and the problem is with the electrical wiring. Also, there were no repairs done on the original item. Md contr awr that we will xfer. Contr ok.
4. Proceed with Transfer Trade
5. Give new contr details
Document: Spoke w/ Mbr David Helm (BUYER)that the wo has been assigned to Total Plumbing, gave contr details Dispatch #452241507, ph #8189029992. Advised to keep their lines open as the vendor will call them to set up appt up until the next business days and the following business day to initiate the serv. Mbr ok.