We are almost done on processing your mobile number change on our end. For us to complete this, kindly read these advisements below and kindly let us know if you agree with these: 

1. You'll receive a free text message with the new mobile number. The new number will be randomly generated with your preferred area code. Once received, please turn your phone off, then back on.
2. Mobile number changes are completed within 2 to 4 hours.
3. Your voicemail box will be deleted and all old messages will be lost. Make sure to save your important voicemails
4. You must set up your voicemail greeting and password again. The voicemail password will be reset to the last four digits of the new phone number.
5.After completing a mobile number change, rate plan changes cannot be backdated to the previous bill cycle.