INITIAL INVESTIGATION
DISPUTE ID: 4669335
DND: 
2022-07-14
Intake type: Phone
REG E: Yes
OLD/NEW: OLD
Disputed Transaction: 51 SAINT JOSEPH ST, MOBILE, ALUS atm withdrawal
Settled Date: 
 Auth.Date:
Amount:

Last 4 disputed card: 8723
Merchant Credit: no merchant credit
Claim cancellation: no claim cancellation
Card replaced: yes
PC Due/Issued : 
Card Status: In possession
Pin Status: memorized
Transaction type: Moto blank Entry mode 05 card present with no CB rights.


denial
No deny codes observed within UT timeline
The disputed transaction is approximately 21mins. from the CH address.
No fraud alerts 
No PII changes



write off
No funding event prior to the disputed transaction
No cash in cash out observed within UT timeline
No prior history with the disputed merchant
No valid undisputed transaction within UT timeline
High ending balance is observed after authorization 
No freezing and unfreezing