Hello from Amazon Selling Partner Support, We understand that you are requesting to reactivate the status of your shipment FBA1872PXGKF as the their third-party carrier is unable to book an appointment to deliver your shipment to FC because the shipment status is closed. To further investigate your request, please respond to this message with some additional information so we can address your request(s): - BOL( Bill of Lading) that is used by the shipper of LTL and FTL shipments: • It is a document issued by an entity providing transportation services that serves three purposes: • Serves as receipt for the goods delivered to the carrier for shipment • Defines the contract of carriage of the goods from the point of origin to the point of destination according to the responsibilities of the service provider listed on the bill of lading • Under certain conditions, provides evidence of title for the goods. Once we receive this information, we will be able to continue researching this matter.