Offline Notepad View raw

Shared snapshot

own the no0

OWN THE NO 1

I truly appreciate your kind patience. I was able to check my resources here and I do see that the system would need to collect at least payment of $- to set up payment arrangement, which in turn allow us to restore your services.

And it appears here that your account is suspended, we don't want you to pay anymore charges such as restoration fees if we keep restoring the account without a payment, but we will definitely keep your INCOMING services ON, so incoming important calls or texts will go through.

May I hear your insights on this?

OWN THE NO 2

I do apologize for the inconvenience. I understand how urgent services is for work, yet we don't want you to incur anymore charges.

Meanwhile, you can maximize Wi-Fi to use your services.

I suggest trying out available WI-FI options so you can still get yourself connected to the Web!

Or you can use the thirdy party app like the whatsApp or viber to use to communicate with our family & friends especially in the work.

OWN THE NO 3

We also want to restore your services especially we know how important for us to have a working device for means of communication. But for us to proceed with the restoration, the minimum payment needs to settle first.

If we keep restoring the account without any payment, we may encounter more restore fees and an increasing balance, more service interruptions for you that may later lead you to bad debt. That is absolutely not what we wish for you so we'd like to collect a payment today so we can help you for longer time

OWN THE NO 4

As much as we love to help you we can recommend to downgrade your plan into affordable plan but still have great features once it is current so that we will be able to have lesser bill.

OWN THE NO 5

Also, we wanted to make sure that we would be able to lessen your bill and what I can suggest it once your account is current is to have the Auto Pay set up so we would be able to take advantage of the $5 discount per line or we can have your due date changed at your most comfortable date.