According to the promotion it Must add two buy one get one items to cart to avail discount and Regular items added with buy one get one item will NOT be discounted.


As per checking here, you entered one quantity for this order in this case the promotion did not apply because it should be two quantities of the items that you ordered.

According to the promotion it Must add two buy one get one , Customizations, and add-ons with price will be charged extra. Limit of one redemption per person per store location. Regular items with the same name will not be discounted. Regular items added with BOGO item will NOT be discounted. 

Taxes, Delivery Fee, Small Order Fee (U.S. only) and Service Fee still apply. Offer applies only to items featured as a 'Buy 1, Get 1 Free' menu item.