:Thank you for calling 1800 flowers.com, my name is Genie. How may I assist you today?

:Sure, I'll be happy to check that for you!

:May I have your order number or telephone number used to place the order, please?

:Thank you. To make sure I got it correctly, it's W01005929617570.

:Please give a moment to pull up the order.

:Thank you may I have your name, your recipient's name and the delivery date of your gift?

:Thank you, Samantha, for verifying all the information needed. Allow me to place the call on hold for a minute or two to review your order and check the status.

:Thank you for patiently waiting on the line Samantha, after reviewing your 
order, I saw that your order was delivered to your recipient on December 27th.

:Now that we have everything set, is there anything else I can help you with?

:You're welcome Samantha and thank you again for doing business with 1800 flowers.com. Have a nice day!

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