Team Kira  12/12

6/17 8AM
----------------- 

Task:  
 --DAILY--
- Unstaffed report/
- Stread huddle/
- Lunch Movement/
- Night Cream/
------------------------------
**TOP SME**
 
- Phonetime |CRT| 6PQ| 2.0| VM
- VL

************ 
Compliance
************
SME Interval: 
Sunday 11PM 
Wednesday 5AM

Phonetime| Chat/Email compliance| KN Result & Process Digest Survey| Approved painpoints|
 
All types of account - Line Cancellation Requests
Pain Point
CSR Requests
NPAC Audit
Dual Service 

 -----------------------------------------------------
KSingca1 
KT00698  
Ka109644965198!

John.Pasaylo 
KforKiraatKape!<3 


TruFinder: 
Ksingca1  
Wer23!we  

edlyn.burdios
Customercarenewbie48@
Startek: MX65DYRVHNGG6BXY
-------------------------------------------------------  
CASEWORK/ SF/ Kurt S. 1456818/Case ID:  a 
Test BAN 1: 962729896  
Test BAN 2: 978539435 

iPort Case ID: 2211847697  
 
Casework/ iPort/ Kurt S. 1456818/ MSISDN:  

Accessed for Review - NCM   
Kurt S. 1456818 
 
304-359-8325  
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