Dear AeroMexico,

Greetings of good day!
We’re contacting you in behalf of a mutual customer regarding a schedule change that impacted the flight. Please refer to the below details –

Passenger name/s: Daniel Wilson / Blanca Ortega
Expedia record locator: 35VXXZ
Airline record locator: DLEIYU
Airline ticket number/s: 139-8019911108 / 139-8019911107

POSSIBLE FLIGHT OPTIONS –
Option 1:
OS/AM 191 W 20NOV 1 MXLMEX LK2 2345 0500+1/NN *1A/E*
OS/AM 126 W 21NOV 2 MEXBJX LK2 0605 0718/NN *1A/E*
OS/AM 137 W 24NOV 5 BJXMEX LK2 1231 1355/NN *1A/E*
OS/AM 190 W 24NOV 5 MEXMXL LK2 2110 2252/NN *1A/E*

For us to further continue with the process, we’ll be requesting for a waiver code to reissue the ticket as even exchange and/or a waiver code to process a refund. Additionally, kindly advise where to add the waiver code – endorsement box, tour code or if OSI is also required.

Feel free to reply to this  email for better communication and we thank you for your usual assistance.


Regards,
Jessica L.
imnjlayoso
Your Expedia Customer Service Team


Expedia US Customer Support
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