Troubleshooting promotion

For now, We, recommend performing basic troubleshooting steps such as signing out and signing back in, or clearing the cache in the storage.

If these steps do not resolve the issue, you may need to uninstall the application and reinstall it with the latest update.

Tap on the Settings icon, then select General. Next, tap on the iPhone Storage section. You will see a list of all apps along with their storage usage. Please find the Postmates application and select, and you should see the option to clear the cache.

if the promotion is not showing up on the checkout, the next step is to perform basic troubleshooting.

If the initial steps I shared with you do not resolve the issue, you may need to be patient as our team looks into this or consider trying other merchants where the promotion is functioning properly.

Hi, Amiel‍. For following our verification process, we can confirm that your account has no promo restriction, and everything seems to be in order.