We’ll set the activation to the new address on the 15/09/25 and services from the old address will go off on the 14/09/25.
You’ll receive a Movers pack with additional cables and instructions to get you up and running at the new premises.
On the activation date, you will receive an activation SMS, you just have to respond GO.
If there isn’t a socket, just give us a call and we’ll send out an engineer within 48 hours.
If you need any support during the self-install process, you can contact us at any time on 0800 953 9500."