Have to be good with typing and multitasking. EOB either voice or chat Chat QA Form Chat Shadowy Get 4 chats at a time Max of 4 chats We will walk through guest in adding cc in their online account or refer them to css. Please reach out to the call center at: (970)-754-0005 and they will be able to help you out. Take note of the following: Concerns Type of Contact Ticketing fields How to send predefined content/message