The overall shape,size,and style of the arrangements.
  The shadesand colors combinations of the arrangement.
  Similar type flower (ex. spike for spike, round for round)
  Substitutions should be of equal value.
  Prioritize variety over color in single variety arrangements.
  The use  of containers listed in the description, paying particular attention to
  style and color.
  Florists must never substitute codified products, unless they've received the
  express consent of 1-800 flowers.com	

NOTE: if it is a sympathy order, the product should NEVER be changed to a vendor produ