- Response Type
- Phone
Non E-ZPass
- "To prepare for your future travel on the Express Lanes. You can open an E-ZPass account or sign up for Missed a toll email notification."
VA E-ZPass
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"As a Virginia E-ZPass account holder, you can also contact your E-ZPass agency to sign up for a range of email and text notifications about your account."
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"In addition, please ensure the transponder is properly mounted, there are sufficient funds on the account, all license plate numbers are linked, auto-replenishment is active and the address is updated with the DMV."
OOS E-ZPass
- "Please ensure the transponder is properly mounted, there are sufficient funds on the account, all license plate numbers are linked, auto-replenishment is active, and the address is updated with the DMV."
Customer to purchase VA E-ZPass
- "When setting up your E-ZPass account, remember to take these steps before hitting the Express Lanes: add funds (or activate the auto-replenish feature); link the appropriate license plate number(s); update your address with the DMV; mount the transponder to your car windshield(s) and sign up for email and text notifications."