Dispute ID: 5025977. DND 2022-09-05. CH disputed 2 UT from Adobe amounting to $31.78. With 1 PTF Claim. As per Penny, card in possession at the time of transaction. PIN memorized. REG E claim. No cancellation request. No merchant credit. ***INVESTIGATION*** As per RTA response code 51, 57 was observed within the disputed UT timeline. However, a single cash-in (Card to Card)  on 2022-08-01 06:35:49 amounting to $110.00 was observed prior to the authorization of the disputed transaction. Single cash-in (Card to Card)  on 2022-08-03 12:01:24 was observed after the settlement of the last disputed transaction. As per Galileo, member has previous transaction with the disputed merchant since 2022-03-03 up to 2022-05-03 where it has a monthly transaction amounting to $15.89 which indicates that the member is a subscriber of this particular merchant. No response code 85.



PTF Claim
PC- 60 days 
CB- 120days