callback script

Hi This is ____ from Merchant Service Center I was the one who called you a couple of months / weeks and discussed our proposal for credit card processing, for some reason you had declined our offer. I am just calling back to see if you can give us a shot at this time?

If Merchant Says Yes : ( Proceed to Request for Document ) If No, I understand,

This Rate Analysis or Pre Rate Review We will review together regarding fees that you are paying and We will highlight those overcharges or Fees that you are not supposed to pay.

I'm not ready to switch: of course, we understand that changes can be made later on if you decide that the savings are substantial enough to warrant a switch.

(22:10) lg.devin: CALL BACK FOR NI AFTER WEEKS Im calling for (Owner or PIC ) this is regards to the proposal I sent over last week / month / year for some reason you had declined our offer. I am just calling back to see if you can give us a shot at this time?

If Merchant says YES : Remember : Proceed to get the statement Do you have your Merchant Statement Handy? Can you take a Photo of the document and send it to textline ? 612-325-3878

Email : Fax : 866-710-0901

I dont remember the Proposal: ( You are require to recap the Rates ) In order for to provide much lower than 1.35% do you have a copy of your Merchant Statement for Rate Analysis.

HOW TO GET STATEMENTS!

How to get SHOPIFY RATES PC users : Look for the settings on the lower left corner of their screen and then click Payments >Rate will Automatically Show > Payouts > Export Transaction Upper left corner For mobile : Click home> Settings > Payments > Rate will automatically show > Usually 2.60 + 30 cents

SPOT ON: Open your Google Chrome browser and enter in the web address: hotspot.spoton.com Enter your email address on file as the username Default passwords are set to "1234" If you are logging in for the first time, please accept the "terms of service" agreement and answer the preliminary questions to activate your account. Look for Statements tab

CLOVER: From the Web Dashboard, select Account & Setup. Choose Monthly Statements. Here you will find the Clover Plan and App Statement and your Merchant Processing Statement.

CLOVER MACHINE (SALES OVERVIEW): Go to reports and look for sales overview/summary, sort last 30 days. Then, print the receipt and take a picture of it, then send it to my text line number. / SQUARE: Please open your Square dashboard on your smartphone or PC. Click REPORTS then go to SALES SUMMARY. Filter the date from January 1-20 (or you can choose the dates that you want) and click enter. Scroll down til you see Net Fees. Do a Screenshot, please send the screenshot to my email or text it to me.

STRIPE: To do this, on the Payments page in the Dashboard, click Export. From there, you can select your preferred time zone, date range, and desired columns. This will download a CSV report to your device covering all of your Payments.