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Device Program/UPGRADE

JUMP

= I got you, my best recommendation is if you are still interested on the other device with the correct color is to take part on our Jump program since you have protection 360. All we need to settle at least $156.25 for you to pay at least 50% of the total balance for you to upgrade the device instead of paying the $562.47 total remaining balance. The Jump program seems like a good option, right?

= Great! So, the JUMP! Program is a premium upgrade program offered by T-Mobile that allows our customers to upgrade their devices more frequently. This program allows for unlimited upgrades as long as the EIP is current and 50% of the device is paid off. This is also a month-to-month program, and your participation is continuous until it's cancelled. Please be advised that if you ever cancel your service with T-Mobile, your JUMP Program is also cancelled.

= JUMP! is a program offered by T-Mobile that allows customers to upgrade their devices more frequently. With JUMP!, you can upgrade your device more often, typically once you have paid off 50% of your current device's cost. JUMP! includes device protection, which covers accidental damage, loss, or theft. When you upgrade, you trade in your current device and get a new one. The trade-in value will be applied to your new device. You can choose to upgrade in-store or through customer care, making the process convenient for you.

JOD

= JUMP! On Demand is a leasing program that allows you to lease a device with the option to upgrade every 30 days. You make monthly lease payments for the device, and at the end of the lease term, you can choose to return the device, purchase it outright by paying the Purchase Option Price (POP), or enroll in the Purchase Option Installment Plan (POIP) to pay off the POP in monthly installments.

= POP is the residual amount due for the device after all lease payments have been made if you wish to purchase the device outright. And the POIP is a plan to pay off the POP in monthly installments if you choose not to pay it in one lump sum.