AO = Additional Out let
NS = No Signal   
B start = Broadband  
C start = Cable  
A start = Hard Boundle (Broad band, Cable)  
  
Broad band = "D4284" with numerical   
Cable = "5425244" non numerical   
Broad band and cable = "D4284" and "5425244"  
  
  
Fault Management = technical issue = no connection  
Fault Creation = regarding cable signal  
  
standard Fault = customer issue 1 Person only  
Network Fault = OutTages = unnexpected connection issue  
  
  
FOUR TYPES OF FAULT  
Maintenance Task = planning to upgrade   
Common Cause = Onsite visit seing other no connection  
  
TYPES OF DWELLING UNIT  
SDU = Single dwelling unit   
Village, Residential, Row House, Subdivison, Resettlement, Compund, Apartment  
  
MDU= Multi- dwelling Unit  
Condo, Hotel, Motel, BLdg, Apartelle, Mansion, Tenement,  
  
FAULT SCROLLS  
Fault Scroll update = (Can't change)  
Fault Scroll Enquiry =(Viewing Only)  
  
  
FSDU = Single Dwelling Fault