SF TEMPLATES

ACH Account Closure Over $150,000

Associate Name: Associate Site: Daytime Contact Number: CIF: Account # to close: Customer is requesting closure AT MATURITY - Y/N/NA: Customer is requesting an EARLY closure- Y/N/NA: CUSTOMER HAS BEEN ADVISED OF EARLY CLOSURE PENALTY - Y/N/NA: Maturity Date: Date of transfer (if different from Maturity Date) - Y or N/A: Amount to Transfer (EXACT Account Balance + Accrued Interest): External account verified Y/N: External Bank Name: External Routing Number: FULL External Account #: External Account Type: Reason for Closure: CUSTOMER HAS BEEN ADVISED OF ACCRUED INTEREST- Y/N: (If Internal) Provide Internal Account Number customer wants to send interest to: (If Check) - Provide address or address on file:

ACH Account Closure Under $150,000

Associate Name: Associate Site: Daytime Contact Number: CIF: Account # to close: Customer is requesting closure AT MATURITY - Y/N/NA: Customer is requesting an EARLY closure- Y/N/NA: CUSTOMER HAS BEEN ADVISED OF EARLY CLOSURE PENALTY - Y/N/NA: Maturity Date: Date of transfer (if different from Maturity Date) - Y or N/A: Amount to Transfer (EXACT Account Balance + Accrued Interest): External account verified Y/N: External Bank Name: External Routing Number: FULL External Account #: External Account Type: Reason for Closure: CUSTOMER HAS BEEN ADVISED OF ACCRUED INTEREST- Y/N:

IMPORTANT! For ALL account closure templates with “Amount to Transfer EXACT Account Balance + Accrued Interest” please write whatever amount the customer gives you as the closure amount “+ any accrued interest” next to it. If the customer states “all” or “full balance” then look in WebCSR for the exact amount “+ any accrued interest.” Your entry should be as in the following example: “$5,658.23 + any accrued interest”

(If Internal) Provide Internal Account Number customer wants to send interest to: (If Check) - Provide address or address on file:

Check Regular Mail Account Closure Under $150,00

Associate Name: Associate Site: Daytime Contact Number: CIF: Account Number: Internal Account Type: Close Code: Customer is requesting closure AT MATURITY - Y/N/NA: Customer is requesting an EARLY closure- Y/N/NA: CUSTOMER HAS BEEN ADVISED OF EARLY CLOSURE PENALTY - Y/N/NA: Maturity Date: Date of transfer (if different from Maturity Date) - Y or N/A: Amount to Send via Check (EXACT Account Balance + Accrued Interest): Reason for Closure: Address Confirmed Y/N: CUSTOMER HAS BEEN ADVISED OF ACCRUED INTEREST- Y/N: (If Internal) Provide Internal Account Number customer wants to send interest to: (If Check) - Provide address or address on file:

Check Overnight/Alternate Payee Account Closure Under $150,000

Associate Name: Associate Site: Daytime Contact Number: CIF: Account Number: Internal Account Type: Close Code: Customer is requesting closure AT MATURITY - Y/N/NA: Customer is requesting an EARLY closure - Y/N/NA: CUSTOMER HAS BEEN ADVISED OF EARLY CLOSURE PENALTY - Y/N/NA: Maturity Date: Date of transfer (if different from Maturity Date) - Y or N/A: Amount to Send via Check (EXACT Account Balance + Accrued Interest): Reason for Closure: Address Confirmed Y/N: Payee Name if other than account owner: Advised customer of overnight fee - Y/N: CUSTOMER HAS BEEN ADVISED OF ACCRUED INTEREST- Y/N: (If Internal) Provide Internal Account Number customer wants to send interest to: (If Check) - Provide address or address on file:

Check Overnight/Alternative Payee Account Closure Over $150,000

Associate Name: Associate Site: Daytime Contact Number: CIF: Account Number: Internal Account Type: Close Code: Customer is requesting closure AT MATURITY - Y/N/NA: Customer is requesting an EARLY closure - Y/N/NA: CUSTOMER HAS BEEN ADVISED OF EARLY CLOSURE PENALTY - Y/N/NA: Maturity Date: Date of transfer (if different from Maturity Date) - Y or N/A: Amount to Send via Check (EXACT Account Balance + Accrued Interest): Reason for Closure: Address Confirmed Y/N: Payee Name if other than account owner: Advised customer of overnight fee - Y/N: CUSTOMER HAS BEEN ADVISED OF ACCRUED INTEREST- Y/N: (If Internal) Provide Internal Account Number customer wants to send interest to: (If Check) - Provide address or address on file:

High Dollar ACH

Associate Name: Associate Site: Daytime Contact Number CIF: Account Number: Amount: FULL External Account External Routing Number External Account Type Transferring: <IN/OUT> *Re-cap Request:

Official Checks Regular Mail

Associate Name: Associate Site: Daytime Contact Number: CIF: Account Number: Date Requested: Account Type: Maturity Date: Amount: Address Confirmed – Y/N: Payee: Request:

Official Checks Overnight/Alternate Payee

Associate Name: Associate Site: Daytime Contact Number: CIF: Account Number: Date Requested: Account Type: Maturity Date: Amount: Address Confirmed – Y/N: Payee: Fee Confirmed with Customer – Y/N: Request:

Outgoing Wire Domestic

Associate Name: Associate Site: Daytime Contact Number: CIF: Customer Name: Account Number: Request: