DELAY RESO

Your insight and feedback from this will not be left unheard. We understand how you feel and since you really wanted to get the $.0.00 down payment, we will extend further our assistance for today.

We can escalate this further to our offline team. However this is still subject for approval and it may take 24 hours for the update. Shall we proceed?

That's actually the idea why we need the details of the SyncUP drive. I want to take care of everything for you. When will you have the device with you? I would love to set a follow up to reach you back since I already know what is going on.

I want to personally help you on this, Katherine.

Sounds like a plan! I will leave a detailed note on your account so you will no longer need to explain details again. Would you like me to set a follow up for you though? I can call you back to make sure everything is taken cared of. At least, I am well aware of the details