DAC - IATA Codes DAN - Location DB - To list the nearest city DD - To check time DF - To Compute *TO CREATE PNR AN(Preferred Date)(City Pair)/A(Airline Code)/C/(Cos) SS(Number of PAX)(Cos)(Line of the Cos) NM1(Name of the PAX) AP(City Code)-(Number of the PAX) TKOK - Ticket System RF(Agent Sine);ER ER - To Save RTJ - Retrieve the number RF - To Received ER - To Save SR OTHS - To add notes OS (Airline Code) - To add OSI RM BO TKTG - To add Remarks SR DOCS(Airline Code)HK1-----(BOD)-(Gender)--(Last Name)/(1st name)- (Pax no.) - To add SFD RL - To check the PNR *PRICING ATC FXQ - Price Reservation as is FXO - Best Price FXI - In-Voluntary *PRICING MANUAL FXP - Manual Pricing As is PXB - Best Price FXY - Up Sell Pricing (Next Level Pricing) TQT - To Pull up TST number and endorsement box RTF - To Pull up Fair elements TRDC - To void segment XE(Line number) - Delete Segment RTTN - Ticket Number TTP/ET/RT/T(TST number) - To issue the Ticket FQD(City Pair)/D (Date of flight)/R,UP (DOI)/C(COS)/A(Airline Code) - To Pull up fare rules FQN*(Line of Fare basis) FQN*PE - To Open Penalty FQN*VC - To Open Voluntary Change FQN*VR - To Open Voluntary Refund *TO VOID THE TICKET RT(PNR) - To retrieve the PNR RTF - To Pull up Fair elements TWD/L(Line Segment of the ticket) - To Pull up Ticket Image and check if the status of the Ticket is O. RTTN - To check the Ticket Number TRDC(Line Segment of the ticket wanted to Void) TRF(TKT NUMBER) TRF(TKT NUMBER)/(CP)(PEN)(A) TRFT TRFU/TX(LINE NUMBER) - To Delete TAX Number TRFP - To Complete the Refund TRFU/TC (TOUR CODE NAME) TRDC - To Cancel Refund To check airline eligibility; HE ETT ( AIRLINE CODE) To check fare rules; FQD ( Citypair)/D ( Date of flight)/R, UP (DOI)/C(COS)/A(AIRLINE CODE) TTH - USED TO CHECK THE HISTORY OF TQT TQT - TO CHECK THE BREAKDOWN OF THE TOTAL PRICE PAID BY THE CUSTOMER SAVING THE FARE: TTP/ET/RT/(TST#) ADDING COMMISSION: FM(COMMISSION AMNT) ADDING DOB: SRDOCS(AIRLINE CODE)HK1-----(DOB)-(GENDER)--LAST NAME/FIRST NAME REFUND PROCESS: TRF/TKT /FULL /CP 75.00 A ADDING FP LINE IF DISCREPANCY BETWEEN FP LINE AND REFUND TOTAL: TRFU/FP1 CASH TO COMPLETE THE PROCESS OF REFUND: TRFP TO PROCESS REFUND: TRF TO ADD THE PENALTY: TRFU/CP(AMOUNT)A TO DISPLAY THE TAXES: TRFT TO DISPLAY THE BREAKDOWN OF TAXES: TRFU TO REMOVE TAX: TRFU/TX(NUMBER OF TAX) REFUND RECORD : TRF/L28 CHECK THE REFUND RECORD: TRF/I-1 CANCELING REFUND: TRDC UPDATE TOUR CODE: TRFU/TC(TOUR CODE) FARE USED: TRFU/U(AMOUNT) WAIVER CODE: TRFU/WA(WAIVERCODE) REMARKS: TRFU/RM(ADD REMARKS) DISPLAY TAX: TRFT UPDATE TAX: TRFU/TU(TAX #)(AMOUNT) CANCELING REFUND PANEL: TRFIG ADDING REMARKS: TRFU/RM ADDING WAIVER CODE: TRFU/WA * PROCESSING PARTIAL REFUND * FIRST BREAKPOINT AMOUNT - TOTAL BASE FARE IN USD = REFUNDABLE BASE FARE OPEN NEW COMMAND - CLICK THE AIRPLANE ON THE RIGHT CORNER - ADD THE USED FLIGHT AND CHANGE THE DATE TO 2MOS. AGO - CLICK MORE SEARCH OPTIONS - CHANGE THE DATE OF ISSUANCE TO 2MOS. AGO - IF THE FARE BASIS DON'T APPEAR, CHOOSE THE MOST EXPENSIVE FARE OLD FARE - GUI = REFUNDABLE TAX RTI - RETRIEVE ITINERARY RTR - RETRIEVE REMARKS RTF - RETRIEVE FARE ELEMENTS TWD - TO CHECK THE TICKET TO VOID THE TICKET RT(PNR) - To retrieve the PNR RTF - To Pull up Fair elements TWD/L(Line Segment of the ticket) - To Pull up Ticket Image and check if the status of the Ticket is O. RTTN - To check the Ticket Number TRDC(Line Segment of the ticket wanted to Void) TRF(TKT NUMBER) TRF(TKT NUMBER)/(CP)(PEN)(A) TRFT - To Display Refundable tax record TRFU/TX(LINE NUMBER) - To Delete TAX Number TRFP - To Complete the Refund TRFU/TC (TOUR CODE NAME) TRFU/RM - To Add Remarks TRFU/WA - Waiver Code TRFU/FM - To add Commission TRFU/TU4 - 10.00 - To update an Existing tax amount TRDC - To Cancel Refund RM BO TKTG// **** FULL REFUND **** RM BO TKTG// **** PENLATY | 80.00 USD **** RM BO TKTG// **** NON REFUNDABLE TAX UB 28.20 | YQ 9.40 | OG 0.70 **** RM BO TKTG// **** WAIVER CODE | EXP **** RM BO TKTG// **** TOUR CODE | EXP **** RM BO TKTG// **** REMARKS | TRAINING REFUND **** RM BO TKTG// **** PROCESS REFUND **** RM BO TKTG// **** SAC- 125NGPNY8RHT3 **** RM BO TKTG// **** TOTAL REFUND PP 1380.40 **** RM BO TKTG// **** QR|NFAT **** RM BO TKTG// **** LEON | MSH | TRNGS00120 | 03OCT **** UDID Number 1 - Cux email 2 - ITIN no. 32 - Split ticket 38 - Commission 45 - Enroute U*49 - Language 10 (apac and emea region) U*89 - Expedia CAT Ticketing Completed (Date and Time) 68 - paid seats RM BO TKTG//**** FULL REFUND **** \\ RM BO TKTG//**** PROCESS RFND **** \\ RM BO TKTG//**** PENALTY OF 50USD PP **** \\ RM BO TKTG //**** ATR NOT WORKING **** \\ RM BO TKTG//**** NON REF TAX | NONE **** \\ RM BO TKTG//**** REFUND MANUALLY **** \\ RM BO TKTG//**** TOTAL REFUND 1458.50 **** \\ RM BO TKTG//**** SAC- 125NHEXJTNGBO **** \\