C360

360 Start# ROOT CAUSE IS PRODUCT: No Support logic. ROOT CAUSE EXPLANATION: Agent's Name: Carmena Cortes Ext email: ccorte14@ext.uber.com TL's Ext email: Mmayo1@ext.uber.com Bliss Contact: Contact type: Driver’s City: #KB: BLISS: C360 End#

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#Root Cause Taxonomy - C360 Start#

ROOT CAUSE IS PROCESS: No support logic ROOT CAUSE IS POLICY: ROOT CAUSE IS AGENT ERROR: ROOT CAUSE IS PRODUCT: ROOT CAUSE IS N/A: WERE THE USER'S EXPECTATIONS JUSTIFIED? (USE POLICY AND PRODUCT ONLY):

ROOT CAUSE EXPLANATION #Root Cause Taxonomy - C360 End#