Predefined Content:

a. I can ask the dealer to discuss with you the possibility of trading in your VEHICLENAME.

b. Great! I'd be happy to ask the dealership to discuss the possibility of trading in your VEHICLENAME with you.

c.  I'd be happy to ask the dealership to discuss the possibility of trading in with you.

Required Additional Steps:

	After sending #ContactInfoText, check if the customer sent us any information on their trade. If they did- great! Continue the conversation as normal. If nothing about their trade was mentioned, we MUST probe for trade details:

Probing

Would you like to provide any details about your trade-in such as year, make, model, or mileage?

TRADE-IN VALUE JOB AID and LINK: 

Sample Verbiage:

Hi there! If you're looking for an estimated trade-in value for your car, simply click the link below. Please note that this is only an estimate, the final value will be determined by the dealership. LINK

https://www.cargurus.com/research/car-valuation