Nuisance/ Profanity Chat

NUISANCE CUSTOMER

If you get such customers, please use the following recommended verbiage: Note: Usually replace the X's with "panties" "bras" etc.

“I do recommend you browse the site for xxxxxx options. Chat is for product, order and website inquiries. If you have a question about a specific item, I am happy to help with that!”

“I know that you are excited to shop our products. I have shared several recommendations to help you get started with placing an order. Please continue to browse our website. If you need further assistance with placing an order, please call 1-800-411-5116 or chat back in!”

“I recommend that you take some time to shop our site as live chat is only able to assist you with order, product and website inquiries. We are unable to personally shop with you, however you can contact us at 800-888-1500 to speak with one of our fantastic fashion consultants for assistance with shopping!”

PROFANITY

I do understand your situation. Please be advise that we don't allow to use profanity words, if you keep using it I will disconnect the chat.