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Number of SP's Intent: 1 Enumerate the Seller intent: the SP is requesting for assistance as the CPC certificate was submitted last September but the submission is still under review
Research Done: - the submission is still under review Actionable? - no Information? - yes Seller Emotion: N/A Seller provided identifiers or documents: ASIN: B0DCMRGJLH
Skill: M@ / FBA Contact Marketplace: US Paragon workflow (PWF): Listings Manage Listings Listing Not Buyable
Help page link: N/A SOP link: Handle a Contact about an ASIN Removed by Product Assurance Toys and Brand Level Controls or Non-Toy Products https://paragon-na.amazon.com/hz/codex/?id=GVGKBDXJA2XL6D9B
Partner Transfers to Internal Associates FBA https://paragon-na.amazon.com/hz/codex/?id=GRJZZVE7BJPGGCAV&layer=Published/US&locale=en-US
Tool link: SPOT TOOL https://paragon-na.amazon.com/spot/tools#/asin_troubleshooting/asin_details;asin=B0DCMRGJLH;caseId=16646939691;merchantId=A24799521G41AL;marketplaceId=ATVPDKIKX0DER;searchAttribute=
CSI DATA VIEWER: BLAME O https://csi.amazon.com/view?view=blame_o&item_id=B0DCMRGJLH&marketplace_id=1&customer_id=42767081802&sku=L-doctor%20bag-cyan
QUICKLINK under the SOP outcome "I submitted the requested documents more than 15 business days ago." https://t.corp.amazon.com/create/templates/fb8e3de2-2fcb-415f-b407-fb138ef8696f
Was I able to address the SP's Intent?: no, transfer to sesu-us-fba-ecm-reg-tfr-cmn@amazon.com transfer reason: unable to cut a TT as the quicklink is deprecated Content blocked The URL you have requested is blocked by Surf Protection. If you think this is wrong, please contact your administrator.
Hello from Amazon Selling Partner Support,
I understand that you ____________
I acknowledge that you have already submit your required documents to reinstate your product.
Upon a careful review to your submission, we can see that your submission is currently "under review". You may take a look below to the link below: https://sellercentral.amazon.com/spx/myc/add-compliance-page/marketplace-id/ATVPDKIKX0DER/grain/B0D4Q45NN6
Hence, we advise you to kindly wait for the review to be completed.
For more information on Product compliance, kindly refer to: https://sellercentral.amazon.com/help/hub/reference/GXMGGPL6LC4CVXHT
Product compliance documentation: https://sellercentral.amazon.com/help/hub/reference/GFY
Hello from Amazon Selling Partner Support,
We understand that you are requesting for reinstatement of ASIN B0CCQ8FGC3 and are required to submit a new compliance test report.
We acknowledge that you have already submit your required documents to reinstate your product.
Upon a careful review to your concern, we can see that your submission is currently "under review". You may take a look below to the link below: https://sellercentral.amazon.com/spx/myc/add-compliance-page/marketplace-id/ATVPDKIKX0DER/grain/B0CCQ8FGC3
Hence, we advise you to kindly wait for the review to be completed that usually could take up to 15 business days.
Moving forward, if 15 business days have passed and this product is still not reinstated, you may contact us back. Or, if your appeal and documents have been rejected, we highly recommend you to appeal again by resubmitting the necessary product documents.
For more information on Product compliance, kindly refer to: https://sellercentral.amazon.com/help/hub/reference/GXMGGPL6LC4CVXHT
Product compliance documentation: https://sellercentral.amazon.com/help/hub/reference/GFY