Benefits of tiktok shop
- Customer can discover shoppable
*Customer can sellect product
- Customer can place their orders
*Abiltity to leverage tiktok's creator
*Sellers can see sales Viewership
- Abilty to run discount
Types of sellers
*Individual seller - Refer to seller that is not a business entity
*Business seller - Refer to a seller that is a legally authorized business that offers good sales
Facts : all individual and businesses must register and apply to be a seller before they can list products on tiktok shop.
Registration process
-
Open the link and create a seller accout https://seller-us.tiktok.com
-
Fill in your phone and email adress
-
Enter business info , adress company and personal identity verification and bank account.
Registration document
For individual:
Social security card
U.S passport
Drivers license
For business :
Company name
Registration number
Registration address
In addition all business required to submit a government issue identity.
Registration process : for shop name
All applicants are required to create name on tijtok shop : For business and individual
- Must represent the business
-Cannot contain more than 40 characters
-Cannot contain illegal info
-Inappropriate political language
-hate speech
-comaparison and exagerated
-Must be unique
-Cannot contain any external contact info
-Officail language
-
Cannot contain Purely generic world
-
Not contain Be solely alphanumeric or include special characters
Registration moderation - Every account must go through registration moderation
-
Lexis nexis - Leagl newspaper and consumer info search
-
Moderation
3' Global payments
- Tax
Process is 3-5 business days
Sellers can expect to receive if acceptance or reject
3 reasons of rejection
- input error during registration
-inaccurate tax info
-Shop name not allowed
Facts : If the seller receives a rejection reason . Tier 1 will request screenshot of the rejection email and escalate the case to Tier 2.
Seller Center : The seller center is the mission contols for sellers . Can manage products , orders , shipping , finances , promotions
Seller center also links to Academy " The academy contain info on tiktok shop policy and contains articles to assist sellers with growing their businesses.
Shop management - Adding USERS
Shop owner can set up users under USER management :
Go to MY ACCOUNT and Go to account settings and go to USER MANAGEMENT!
Setting up a settlement account : Required to set up their settlement account
Go to MY ACCOUNT > ACCOUNT SETTINGS > BANK ACCOUNT
Tiktok Shop :
Main administrator
Finance specialist
Affiliate manager
Adverstising management
CS Agent
Order fullfillment specialist
Marketing Specialist
Ware house settings : In warehouse settings , sellers can set up their warehouse address , inventory storage and select shipping preferences ( RETURN WAREHOUSE ADDRESS IS REQUIRED ) ( WITHOUT THE WAREHOUSE USERS CANNOT PRINT A LABEL )
MY ACCOUNT > ACCOUNT SETTINGS > WAREHOUSE SETTINGS
Modify / delete payment method : Sellers need to have existing bank account before deleting the another bank accout. ( Sometimes user encounter issue linking their bank account we need to escalate to tier 2 )
Delegation Mode : adding delegates user or shop on the account temporary if the seller is need to transfer the responsibities on delegates user. / No time limit / If the seller is need to go to vacation
Brands : are where shop owners can add trademarked brands or rigister as authorized sellers. ( Nike / Mac )
MY ACCOUNT > ACCOUNT SETTINGS > BRANDS
Taxes : Are where shop owners can update /organize their tax info .( completed during registration moderation ) =-
MYACCOUNT > ACCOUNT SETTINGS > TAXES
Holiday mode : Is primarily used to temporarily pause all shop , operations like sales and shipping . This mode is also used to deactivate an account as the process does not currently exist.
MY ACCOUNT > ACCOUNT SETTINGS > HOLIDAY MODE