Number of SP's Intent: 1
Enumerate the Seller intent: SP is requesting for reimbursement for the returned item that is different from what they are selling 
Research Done:
-- confirmed received wrong item

      Actionable? - yes 
      Information? - yes 
Seller Emotion: N/A 
Seller provided identifiers or documents:
Merchant SKU:L8B-NJO-EHBC
FNSKU:X002534U93
ASIN :B07PV2CP5Z
Shipment ID: 19107379869551
EAN:4011832168925
images of the returned item 

Skill: M@ / FBA
Contact Marketplace: US 
Paragon workflow (PWF): 
FBA & MCF
FBA Inventory
Removals/Disposals Issues

Is there applicable Baozipu? no
If yes, Baozipu title: none
Help page link: N/A 
SOP link: N/A 
Tool link:
REMOVAL ORDER DETAIL
https://sellercentral.amazon.com/recoveryui/removal-order/detail?sourceRemovalOrderId=WP1

https://sellercentral.amazon.com/reportcentral/REMOVAL_ORDER_DETAIL/0/%7B%22filters%22:[%22%22,%22%22,%22WP1%22,%22%22,%22%22],%22pageOffset%22:1,%22searchDays%22:365%7D

PDP
https://www.amazon.com/s?k=4011832168925&ref=nb_sb_noss

SPOT TOOL
https://paragon-na.amazon.com/spot/tools#/asin_troubleshooting/asin_images;marketplaceId=ATVPDKIKX0DER;merchantId=A11OMBDAB3LWS0;caseId=16989630011;asin=B07PV2CP5Z;searchAttribute=

GRAVIS TOOL
https://na-cretfc-tools-iad.iad.proxy.amazon.com/gravis/returnUnit/LPNRRIU5472439

Was I able to address the SP's Intent?: yes
_______________________________________

Hello from Amazon Selling Partner Support,

We understand that you have received an item that has a different brand.

We successfully submitted a credit to your account. The details of the reimbursement are as follows:

Removal order ID: --
FNSKU:--
Reimbursement ID: --
Total: --

For more information, go to:

FBA inventory reimbursement policy:
https://sellercentral.amazon.com/gp/help/200213130

Amazon services business solutions agreement: 
https://sellercentral.amazon.com/gp/help/G1791