4693523

INITIAL INVESTIGATION DISPUTE ID: 4693523 DND: Intake type: Mobile REG E: OLD/NEW: Disputed Transaction: GROUPON INC, GROUPON.COM, ILUS Settled Date: 2022-07-17 15:57:15 Auth. Date: 2022-07-16 15:36:52 Amount:

Card ID number: 4232230136087637 PRN:

Last 4 disputed card: 7637 Merchant Credit: Claim cancellation: Card replaced: PC Due/Issued : Card Status: Stolen Pin Status: "my head" Transaction type: Moto 7, Entry Mode 10 card absent with CB rights.

denial Funding event is observed on 2022-07-15 15:55:06 amounting to $352.00 prior to the authorization of the disputed transaction. Multiple deny code 05 is observed during the UT timeline but not related to the disputed transaction. No fraud alerts.

write off

Dispute ID:4693523. Dispute Notification Date: 2022-07-15. CH is disputing 3 UT from multiple merchants amounting to $300.00. Old Account. Reg E. No merchant credit. No claim cancellation. As per VCF, card is not in possession. Transaction type is Moto 7, Entry Mode 10 Investigation There is a pattern of multiple funding events observed prior to the authorization of the disputed transaction. DD observed prior to the authorization of the disputed transaction. Member has previous transaction with the disputed merchant where it has entry mode 10, credential on file and no response code 85 was captured prior the authorization of the disputed transaction. No fraud alerts. No ATO hallmarks. Therefore, no error found. Filed FR VROL Case #2248677983, 2248677984, 2248682705

Claim ID: 4693523. DND: 2022-07-18. PVC issued on 2022-07-18 amounting to $108.00. ZD #51187383 Waiting for link dispute to settle.