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Thank you for giving me the opportunity to make this right for you and for trusting us here at 1800flowers.com, again my name is - have a great day.

Hello! Thank you for contacting 1-800-Flowers.com. My name is Charles and I will be happy to assist you. Please give me 1-2 minutes to review your chat with the virtual assistant.

I hope you are extremely satisfied with the service that I provided today. At the end of this chat, you will receive a survey link asking you to rate your experience with me, and your experience with 1-800Flowers.com. Please click the link you'll find at the bottom of this window when our chat ends. Thank you for chatting with 1-800Flowers.com and have a good day! If you need further assistance please feel free to reach out again.

You're very much welcome. Is there anything else that I can help you with today?

You're very much welcome. Have I addressed and resolved all of your concerns today?

Thank you for that information. Please wait for 1-2 minutes while I check your order.

I haven't heard from you in a while, do you need more time?

Are you still with me? Looks like you may have stepped away. I am going to disconnect this session, but if you still need assistance please feel free to message us again. Thank you for reaching out to 1800flowers.com.

Thank you for your understanding and I will transferring you now. 5.99 Let me make things right for you. Please allow me to make this right. I’ll make sure to do everything we can to make this right for you. We’re committed to fixing this and making it right for you. I’ll ensure we take every step to make things right. I’ll personally see to it that we do all we can to make this right. You can count on us to make this right for you. I’ll personally see to it that we make things right. I’ll do everything I can to make this right for you.