PHONE & LINKS

PHONE NUMBERS

• EXPRESS LANES: 855-495-9777
• 804-497-7100 DMV
• 877-762-7824 VA
• 888-321-6824 MD
• 703 792 6141 PWC
• 703-246-3764 FFX
• 866-470-1305 PAM
• COLLECTIONS / Nationwide Credit Corporation: 571-427-4947 / 866-883-4391
• i66 at 1-833-643-2867 or send an email to i66customerservice@I66EMP.com

EZPASS

• Virginia / VA EZPASS 1-877-762-7824 /
• Just call toll-free E-ZPass operators at 1-877-762-7824. They are available from 7a.m. to 7p.m.
• Maryland / MD EZPASS 888-321-6824
• new Jersey / NJ EZPASS 888-288-6865
• VDOT 800-367-7623
• Express Lanes 1-855-495-9777
• Lion Bridge 20493625
• TEST CALL 8554959777 - 240-995-1231
• Line Testing 8646036959 IXX X-XXX-XXX-2867
• Customer Care "855-495-9777 1-855-495-XPRS (9777)
• Fax No: (276) 632-0534" Lockbox " CHECK PAYABLE TO: EXPRESS - LANES JPMORGAN CHASE BANK, N.A. P.O. BOX 28148, NEW YORK, NY 10087-8148"

LINK for EZPass Terms and Condition

•  https://www. ezpassva. com/media/ezpassva/content-assets/documents/agreement.pdf

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EMAIL OUTLOOKS

Care: https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Foutlook.office.com%2Fmail%2Finfo%40expresslanes.com%2Fsentitems&data=05%7C02%7Crichard.villegas1%40concentrix.com%7C144dbacc125d470ada9008dcd0d52d3b%7C599e51d62f8c43478e591f795a51a98c%7C0%7C0%7C638614861218528826%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=c3ltzQ98Z9QfyIvO%2Bx6oDsnflbnoMvyCPpIs30C7Paw%3D&reserved=0 = TRANSURBAN CODE

OFFLINE REQUEST TRACKER - EMAIL

https://forms.office.com/Pages/ResponsePage.aspx?id=1lGeWYwvR0OOWR95WlGpjJdhLJIuRZRAn5cZ7pp5g2NUNEc2Q0tVWTJaUE5VWExIU0ZYMTRGOFQzSi4u

EMAIL LOB LINK

\PHUPAFPS01P\PH-Prod-TransurbanUS\

Agent Access Page: OFLINE REQUEST

https://cnxmail.sharepoint.com/sites/OperationsDelivery/TUS/Lists/Offline%20Request/AllItems.aspx

https://cnxmail.sharepoint.com/sites/OperationsDelivery/TUS/Pages/Agent-Access-Page.aspx

NEW TU US VOICE STATEMENT

https://view.officeapps.live.com/op/view.aspx?src=https%3A%2F%2Fpulseprodstorage1.blob.core.windows.net%2Fprod%2FCoachingFormAttachments%2F1725571002186_51088217_Mitch%2520Piliin_Huddle%2520Board%2520-%2520WC0901%2520090524.docx%3Fsv%3D2017-04-17%26sr%3Dc%26si%3DcontainerPolicy%26sig%3DO2Nsa9ahX5a%252FefHUbT6Wrc3IWpZkJBovJBWaJqeJASc%253D%26se%3D2024-09-06T12%253A46%253A44Z&wdOrigin=BROWSELINK

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EXPRESSLANES EMAIL:

• customercare@expresslanes.com
• info@expresslanes.com

EXPRESSLANES LINKS:

SPANISH CALLBACK

• https://forms.office.com/r/bqfTa86ivQ

PCS TRACKER

• https://forms.office.com/r/FzPAu1cnzy

OLD image

• https://ips.bos.local/office/tripView/?seg_0=1458452337$amp;seg_1=1458452954$amp;seg_2=1458453223$amp;seg_3=1458453906$amp;seg_4=1458453498$amp;seg_5=1458454119$amp;seg_6=1458454736

PCS TRACKER

• https://forms.office.com/r/FzPAu1cnzy
• https://estart.concentrix.com/sso/wfm
• \concentrix.com\prod-TransurbanUS
• Link: https://oshawawebstation.minacs.com/web/guest
• IEX Link: https://wfm05a.convergys.com/
• https://pulse.concentrix.com/
• http://bas.bos.local:9080/Violation/gotoSearch.do?validate=n&acctNum=&noteID=&menu=Search-act
• https://www.dspayments.com/transurban

COURT

• https://eapps.courts.state.va.us/gdcourts/captchaVerification.do?landing=landing

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• richard.villegas1@concentrix.com

F1r3F1r3F1r3F1r#

• rvillegas@transurban.com

F1r3x+!n6u15h3r

SCHEDULES

https://cnxnice03a.nicecloudsvc.com

CONCENTRIX TOOLS LINKS

OUI

• https://ui-prd-1.oui.gwa.tu.nxbos.com
• https://ui-prd-1.oui.gwa.tu.nxbos.com/#/login

ESTART

• https://estart.concentrix.com/sso/wfm

CBO

• https://ui-prd-1.cbo.gwa.tu.nxbos.com/#/account-search

OUI

• https://ui-prd-1.oui.gwa.tu.nxbos.com/#/login
• https://ui-prd-1.oui.gwa.tu.nxbos.com/#/search

CBO

• https://ui-prd-1.cbo.gwa.tu.nxbos.com/#/account-search

AWS

• https://idp.transurban.com/app/UserHome?session_hint=AUTHENTICATED

CCP

• https://drkjv2l8kreu1.cloudfront.net/ccp.html
• https://d3veisoyltq40l.cloudfront.net/ccp.html

CNXoneapp

• readonly.concentrixone.com/login

SHAREDRIVE

• \PHUPAFPS01P\TransurbanUS

ZIMBRA

• https://zimbra-dr.concentrix.com/mail#X

https://estart.concentrix.com/sso/wfm http://bas.bos.local:9080/VioAdmin/ http://bas.bos.local:9080/VioAdmin/

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

OFFLINE Link:

• https://cnxmail.sharepoint.com/sites/OperationsDelivery/TUS/Pages/Agent-Access-Page.aspx

COVID

• https://forms.office.com/Pages/ResponsePage.aspx?id=1lGeWYwvR0OOWR95WlGpjGUEp9CmAe5HvWC4ukLPJnJUOFY4R1pERFdVUlJCOE5STzdGQUQwS1FPTi4u

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!