HOW TO CREATE CSI: now that u have clicked, (yes to proceed to CSI) take alook at the (createCSI) button. The (create CSI) button is now teal like the rest of the buttons next to it. You have now enabled the (create CSI) button and a dropdown menu to the left has populated.

Now that you have selected your CSI type, ur next step to proceed to the CSI is to click the (create CSI) button.

once u click on the (create CSI) button, u will directed to the CSI resolution screen.

you can select the appropriate detail code to begin.