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Please bear with me a little more. I am checking all the details here further.
Your patience is highly appreciated.
I'm still checking your account overview here. I will keep you updated and will let you know if I still need some information. Thank you for your patience, ____
By the way, as I check here, may I know how's your day going on so far? Hope you're doing great!
Let me check on it right away. May I have a couple of minutes for this?
While I'm checking here, aside from this, would there be anything else I can help you with, so I can take care of it afterwards?