Thank you for your patience. As we are working on this, I noticed that for us to restore your account/set up a new arrangement and secure your services, we need to at least settle the minimum amount required which is $. Would you mind if i ask if you can make this payment today or how soon can you settle this amount?

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I definitely understand the need to keep your lines active. However, we are unable to make any changes with your payment arrangement unless the minimum past due balance is settled. The good news is that you can use other services like messenger, whats app, and viber as long as you are connected to wifi. 
(if more than 30 days past due and can't settle anything)