How to Assign an Order to a New Shop:
When you process an order change for a new product or delivery date, a new order is created.
This may require assigning it to a new shop.
 
WHEN TO ASSIGN AN ORDER TO A NEW SHOP:
Reasons to Assign an Order to a Shop:​
The customer does not want a replacement sent to the same florist.​
The order is showing in the REJect queue and has not been assigned to a new shop.​
The order is showing in the FLE queue and has not been assigned to any shop.​
Another reason listed when checking messages on the order.