5965900

Dispute ID: 5965900. CH disputing 4 Online Debit Unauthorized Transactions from Cash App for $214.00. Reg E. No merchant credit found related to the disputes. No claim cancellation. As per Penny card stolen. PIN stated as "It was the same for everything". Disputed card ending 8394 is closed. Case Decision: CHARGEBACK INITIATED VROL Case #:2306513578,2306516048,2306511438 Overall Investigation: CNB Enid Deposit observed on 2022-12-29 14:37:09 prior to the auth of the first disputed transaction. High ending balance after the auth of the last disputed transaction. With suceeding transaction from (CASH APPAMANDA GOO, 877-417-4551, ARUS) and from (CASH APPSIDNEY HOR, 877-417-4551, ARUS). Disputed transaction has entry mode 10 credential on file. No fraud alerts. No suspicious declined codes within UT timeline on the disputed card as per Galileo. No RTA, Penny response codes within the UT timeline on the disputed card. As per RTA: AVS RESULTZ As per VISA: AVS Result: Z ZIP matches, address does not No PII changes captured within UT timeline. No freezing, unfreezing of the disputed card within the UT timeline. Unable to initiate MCO, merchant is on the DNC list. No enough evidence to deny the claim. Proceed to chargeback. ZD Ticket Number 60431338 for PVC issued. CASE ONGOING.

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