CNU250510169517 - Kindly callback the customer if you promised a callback regarding the specialist response that warranty only covered within 2 yrs.

CNU250512180769 - Kindly send 1 last follow up to this customer thru sms for document upload and if still no response please close the case tomorrow. 2:06 - SEND SMS FOR AN UPDATE TO MS. HEARN 31/05

CNU250512189893 - SALAM SEND PL FORM TO THE EMAIL DONE


CNU250522270787 - Kindly send a follow up to customer thru sms for document upload regarding the file you are requesting. If no response within 2 business days please close the case

CNU250522274653 - Please callback the customer to do ts and request for POP and serial tag as unit is eligible for 5 year warranty base on intranet.

CNU250523279645 - Kindly create the level 2 outbound email for then tag it to level 2 outbound email. Instruction is on the note.

CNU250523279777 - Kindly check the case as customer already sent the LE error photo. Base on Pacifica job is still ongoing

CNU250527303715 - Kindly send a follow up to whatsapp regarding the file that you requested. also it would be better if you will send a document upload to customer for us to receive the file immediately. - ALREADY SENT AN UPDATE TO THE WHATS APP TEAM

CNU250528316593 - Kindly check this case as the note on file is only "Customer is asking about the compressor" . Please put your explanation to customer and if no file that you are requesting or no promise callback kindly close the case. 
= 30/05 [MC]- Customer is asking for an update about the compressor of her fridge freezer Advised the customer that  we can only reimbursement the cost of compressor 
if the independent engineer already fix the compressor and we need to get first the engineers report, paid invoice and receipt 


CNU250528316984 - Kindly send a follow up to whatsapp regarding the requested file.  - REQUEST AN UPDATE TO THE WHATSAPP 31/05

CNU250708671592 - EMBOLTORIO

CNU250707659887 - MEHDI = VCU250711043597_01