Handling Frustration
After the “how are you doing today!?” When the driver said “I'm so frustrated right now!!!” Let me do my best to make your day much better Let me do my best to turn things around Oww, let me be your advisor for today
Dead Air and Hold - KILL IT!!! I am thoroughly reviewing what happened to this trip please bear with me I want to make sure that I will provide you the complete/correct information please bear with me Im searching now how we can solve this problem next thing that we have to do is ____ please bear with me right now what I'm doing is _______ The next thing that we have to do is_____ Please bear with me while im checking the _________ I need extra time here, kindly bear with me. I'm doing my best to get this sorted out okay? Please bear with me. There is another part that I need to check kindly bare with me okay?