e-jludovice@agero.com 82249 ---------------------------- ARI- customer called for the missing info. ARI- customer called to secure the service ARI- customer called to cancel the service request ARI- customer called to update the location ARI- customer called to update the schedule ARI- called the SP for the updated ETA, extended ETA ARI- called the cx for the updated status ARI- called the SP for the updated status ARI- called the IVR for the authorization