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( The seller is requesting to change the category/nodes of their ASINs. ) * Resolved * March 29 Hello from Amazon Selling Partner Support, I hope that you are doing well, my name is Frances and I will be assisting you today. Thank you for taking time to contact us. As I understand you are requesting to change the category/nodes of your ASINs. Apologies for the inconvenience this issue has caused. I know how important this issue to you and to your business. Rest assured we have maximized our resources to have you assisted accordingly. As per checking our resources, we found that all of the category of the ASINs you have provided matches the category/nodes of your ASINs. You may verify this by heading over to your product detail page. 1. Login to Seller Central 2. Go to "Manage All Inventory" 3. Search the ASIN on the search bar 4. Head over to "Product Name" then click the hyperlink which you will be directed to the Product Detail Page of your product 5. You will see the category at the top left of your screen It was a pleasure assisting you in this regard, have a nice day ahead! 🍦 Critical Information: The seller is requesting to change the category/nodes of their ASINs. 🍦 PWF followed: Account Settings Account Setup Everything Else 🍦 TOOLS/SOP used: SPOT Tool: https://www.amazon.com/gp/product/B0BY8V9KTM 🍦 Transfer/PAA Reason: N/A 🍦 Seller Dissatisfaction: N/A 🍦 Andon Reason: Case Review -------------------------------------------------------------- ( The seller is requesting to change the browse node for ASIN ) * Resolved Hello from Amazon Selling Partner Support, I hope that you are doing well, my name is Frances and I will be assisting you today. Thank you for providing the required information. As I understand you are requesting to change the browse node for ASIN: B0BTSMCWZB to "consumer electronics". We sincerely apologize for the inconvenience this may have caused as we know the impact of this to you and your business. Rest assured that this case is handled carefully to provide you with the best resolution. We understand that you suggested an change browse node update to ASIN ID B0BTSMCWZB. The detail page for this ASIN is controlled by the brand owner, who must approve all product-related information. If you do not own this brand, the brand owner can submit a request to assign a role for this brand to your Brand Registry user account so that you can make catalog changes on the brand's behalf. To do so, the brand owner must go to the Brand Registry "Contact us" page, select "Update your brand profile," and then select "Update role for user account." If you believe you are the owner of the brand listed on the ASIN, create a new case with Selling Partner Support and include the following information: a. Confirmation that the brand on the detail page matches your brand name. b. Confirmation that you do not have access to the A+ Content tool for this brand. If you believe the product detail page represents a listing or policy violation, please report the violation to our Seller Performance team. To report a violation of selling policies, go to: https://sellercentral.amazon.com/gp/help/200444420 It was a pleasure assisting you today, have a nice day ahead! 🍦 Critical Information: The seller is requesting to change the browse node for ASIN: B0BTSMCWZB to "consumer electronics" 🍦 PWF followed: Listings Detail Page Product Category 🍦 TOOLS/SOP used: SPOT Tool: https://paragon-na.amazon.com/spot/tools#/asin_troubleshooting/asin_details;asin=B0BTSMCWZB;caseId=12420530751;merchantId=A2NQ6Z3XCOPTXJ;marketplaceId=ATVPDKIKX0DER;searchAttribute= Help page: https://www.amazon.com/gp/product/B0BTSMCWZB 🍦 Transfer/PAA Reason: N/A 🍦 Seller Dissatisfaction: N/A 🍦 Andon Reason: Case Review --------------------------------------------------------------------
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