Requestor's First and Last Name: BARBARA PALMER Requestor's Site Location:30972 LONE TREE RD OAKDALE,CA 95361 Requestor's Call Type: Account Number:5656|5852 Street Address:30972 LONE TREE RD City and State: OAKDALE,CA ZIP Code:95361 Customer Phone Number:20982|39851 Specific Model Being Replaced: h25-100 Receiver ID of Model Being Replaced:H24-700 Specific Model Being Requested:H25-100 OMS Order Number for Recovery Kit:9268|6348 Not applicable if the failed receiver isn't recoverable) Issue Details Detailed Description of Request: cx receive the h24-700 as a replacement and it double the size of the current receiver model h25-100 and it didn't work on the rv and now he want to get the same type of the receiver no other type of receiver but h25-100