8/21/2026

MR Papy //( done tag) NE3 3TE #5 : 464e3fc3-89e9-419f-bb2a-d37636a299d3

07448338737 pkmukendi@yahoo.com 12 july 1975 instal date Asap I am selfemployed previous adress 24 Addycombe Terrace NE6 5DQ Private tenant

NC : yes Name: MR Papy Mukendi Account number: 05837438 Sort code: 608371 Direct debit

The customer enquired about broadband services and requested to purchase. The agent determined the customer was not switching providers and interested only in broadband for general use. The agent recommended the M125 fibre broadband package at £23.99 per month; the customer selected the Supercharged package at £28.99 per month instead. The agent collected the customer's personal and banking details to process the order manually. The agent explained price increases, contract terms, direct debit arrangements, and installation details. The customer confirmed an installation date of 25 August 2026. The agent stated that contract documentation and confirmation would be sent via email and SMS, and directed the customer to contact again if further assistance was needed.

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