( Ticket resolved for an error 5885 ) * Resolved *

Hello from Amazon Selling Partner Support, I hope that you are doing well, my name is Frances and I will be assisting you today. Thank you for contacting us for 5885 error you are facing while adding a product. Apologies for the inconvenience this issue has caused. I know how important this issue to you and to your business. Rest assured we have maximized our resources to have you assisted accordingly. 

As per checking our resources, we have determined that your Generic Product listing is approved because it follows Amazon's Generics policy. 

Please allow 24 hours for changes to reflect and then you can complete listing using your preferred listing method. 

It was a pleasure assisting you in this regard, have a nice day ahead! 

• Critical Information: Ticket resolved for an error 5885 
• PWF followed: 
Listings
Manage Listings 
Add a product 
• TOOLS/SOP used: 
remedy view and edit 
Diagnostic: View Ticket: https://paragon-na.amazon.com/hz/diagnostic/show?resourcePath=ViewTicket&diag_run_id=840b36fe-7880-4bff-8b26-9a6bc08ee3f9 
• Transfer/PAA Reason: N/A 
• Seller Dissatisfaction: N/A 
• Andon Reason: Case Review