Shared note

We don't have any option to process over the phone so i advice you to submit your bill using our app or website

PROVIDE INFO TO THE CUSTOMER BUT ASK ANY OF THE FOLLOWING INFORMATION TO CHECK THE SUBSCRIPTION: EMAIL/ FULL NAME LAST 4 OF THE CARD/ TYPE OF CARD PHONE NUMBER

FOR BILL STATUS ASK FOR : email address, customer's name, biller's name, amount of charge, or DATE OF BIRTH

Please watch your inbox for a 30-second survey in the next hour. Your feedback helps us improve your experience.

THANK YOU FOR CALLING PAPAYA PAYMENTS, HAVE A GOOD ONE!

Caller's name: Email: HIPAA Compliance: Y/N (Privacy Protection Not Needed) Concern: Resolution: Survey: Y/N

HIPAA (any 3 of the following) Biller name Payer name Payer address Payment Amount Last 4 digits of payment method Date of birth of Patient on bill statement