No Bulk Macro available. No further action needed.
ESCALATION Dispute ID: 13606924. Escalation for Claim Status/Update received on 05-19-2024 via ZD#89453887. As per review, MM needs information about the dispute she filed and wanted to have sooner resolution. The claim is still under investigation and there is no option to expedite the resolution. No further action required Case Ongoing.
ESCALATION Dispute ID: 13586148-R1. Escalation for Manual Dispute Filing request received on 05-19-2024 via ZD#89455329. As per review, MM wants to recategorize the claim. However, it was already resolved as "Deny". Therefore, claim submitted to Admin for Rebuttal under new Dispute Reason: Unauthorized Transaction . RND: 05-19-2024. PVC due date: 2024-06-03. Resolution due date: 2024-08-17. Escalated
ESCALATION Dispute ID: 13528695-R1. Escalation for Claim Recategorization request received on 05-19-2024 via ZD#89459914. As per review, MM wants to re-categorize the claim. Therefore, the claim recategorized from Merchandise Was Returned to Credit Not Posted as requested. PVC due updated to 2024-06-03. Case ongoing.
ESCALATION Dispute ID: 13316484-R2. Escalation for Claim Recategorization request received on 05-19-2024 via ZD#89474915. As per review, MM wants to re-categorize the claim. Therefore, the claim recategorized from Unauthorized Transaction to Non-Receipt of Goods or Services as requested. Case ongoing.
ESCALATION Dispute ID: 13247488-R2. Escalation for Claim Recategorization request received on 05-19-2024 via ZD#89466762. As per review, MM wants to re-categorize the claim. Therefore, the claim recategorized from Goods/Services Not As Described to Credit Not Posted as requested. Case ongoing.
ESCALATION Dispute ID: 13623135-R1. Escalation for Claim Status/Update received on 05-16-2024 via ZD#89312078. As per review, MM wants to reopen investigation. However, the said claim was already Re-opened on 2024-05-16. Therefore, no further action is required. Case Ongoing.
ESCALATION Dispute ID: 13572942-R2. Escalation for Claim Status/Update received on 05-17-2024 via ZD#89404338. As per review, MM wants to reopen investigation, was offered rebuttal and call got disconnected. However, the said claim was already Re-opened on 2024-05-17. Therefore, no further action is required. Case Ongoing.
ESCALATION Dispute ID: 13642997-R1. Escalation for Claim Status/Update received on 05-19-2024 via ZD#89460268. As per review, MM wants to reopen investigation. However, the said claim was already Re-opened on 2024-05-19. Therefore, no further action is required. Case Ongoing.
ESCALATION Dispute ID: 13578158-R1. Escalation for Claim Status/Update received on 05-17-2024 via ZD#89381300. As per review, MM wants to reopen investigation. However, the said claim was already Re-opened on 2024-05-17. Therefore, no further action is required. Case Ongoing.
ESCALATION Dispute ID: 13617657-R1. Escalation for Claim Status/Update received on 05-17-2024 via ZD#89353514. As per review, MM was offered rebuttal and no indication that rebuttal was submitted. However, the said claim was already Re-opened on 2024-05-17. Therefore, no further action is required. Case Ongoing.
ESCALATION Dispute ID: 13617705-R1. Escalation for Claim Status/Update received on 05-17-2024 via ZD#89353514. As per review, MM was offered rebuttal and no indication that rebuttal was submitted. However, the said claim was already Re-opened on 2024-05-17. Therefore, no further action is required. Case Ongoing.
ESCALATION Dispute ID: 13628412-R1. Escalation for Claim Status/Update received on 05-20-2024 via ZD#89488401. As per review, MM wants to reopen the claim as was offered rebuttal to be submitted. However, the said claim was already Re-opened on 2024-05-20. Therefore, no further action is required. Case Ongoing.
ESCALATION Dispute ID: 13633549-R1. Escalation for Claim Status/Update received on 05-20-2024 via ZD#89488401. As per review, MM wants to reopen the claim as was offered rebuttal to be submitted. However, the said claim was already Re-opened on 2024-05-20. Therefore, no further action is required. Case Ongoing.
ESCALATION Dispute ID: 13433253. Escalation for Manual Dispute Filing request received on 05-20-2024 via ZD#89489496. As per review, MM wants to recategorize the claim. However, it was already resolved as "Deny". Therefore, claim submitted to Admin for Rebuttal under new Dispute Reason: Unauthorized Transaction. RND: 05-20-2024. PVC due date: 2024-06-04. Resolution due date: 2024-08-18. Escalated
ESCALATION Dispute ID: 13649133-R1. Escalation for Claim Status/Update received on 05-20-2024 via ZD#89489610. As per review, MM wants to file a rebuttal. However, the said claim was already Re-opened on 2024-05-20. Therefore, no further action is required. Case Ongoing.