SHIPPING AND PAYMENTS

FedEx: warehouses Millington, TN Miami, FL Plainfield, IN Rancho Cucamonga, CA Harrisburg, PA

DHL a ground service expeditor for low-volume residential packages to very remote locations. Through the DHL partnership with the UPS, they provide a reliable Standard Shipping within 6 business day service.

ShipitAPO Sending packages to Military Personal stationed overseas through ShipitAPO *due to federal us postal regulations shipitAPO will only ship Lithium-ion batteries that are installed into the device they are meant to charge.

RoHS- Restriction of Hazardous Substances Directive a regulation that limits or bans certain substances (such as lead, mercury) in electronic products.

Shipping Options

Standard Delivery within 3-5 business day, M-F cut off 2:30pm Eastern/ML for same day processing.

Express Shipping delivery in 2-3 business days, M-F, cut off 2:30pm Eastern/ML for same day processing These services provide delivery by 10:30am local time to most US addresses. Some remote addresses may not receive them until 5pm local time

Priority 1-2 business days, M-F depending on the 2:30pm Eastern/ML cut off for the same day delivery by 10:30 am local time to most US addresses Some remote addresses may not receive them until 5pm local time

Customizable PCs: The Estimated Ship Date + custom clearance 24 hrs + shipping method chosen = est. Delivery date

Products that do not require physical shipment and are delivered through EMAIL: Care Packs Electronic Software (ESW) Virtual Gift Card

Indirect Signature is required upon delivery for many of our HP Products. defined as anyone who is at the residence and/or business location can sign for the package.

required on: all customized notebooks customized desktops, and ready to ship products(printers included) that are valued at $1,800 or more.

FEDEX will make 3 attempts for delivery. if no one is avail for signature, the package will be sent to the nearest FedEx hub, where the customer has 5 business days to pick up the package.

We do not ship to: APO & FPO (PO) Boxes PO Box Addresses (unless they are registered with ShipToHome) Export Companies Freight Forwarders Anything Outside of the 50 United States Hotels RV Parks Any Temporary Living Location Mail Centers (i.e. The UPS or FedEx Shipping Center) Any Other Postal Shipping Centers

⦁ HP accepts; Visa, Mastercard, American, Discover US credit/debit cards only. Only one card per order ⦁ Gift cards work the same as credit cards in our system; Visa Master card Amex

CREATED- UNDER REVIEW WILL PROCESS IN 24 HOURS SCHEDULED- APPROVED AND WILL BE SHIP SOON / CX WILL WAIT FOR EMAIL SEND TO NODE- WILL BE SHIP SOON / THERE IS TRACKING NUMBER SHIPMENT LINE INVOICE- STRARTED SHIPPING / NEED TO TRACK ORDER / WAS SENT TO EMAIL

CAN CANCEL created scheduled partially scheduled

AS LONG AS THE CUSTOMER RECEIVE THE ITEM THE SALE IS SECURED