4897464

Dispute ID: 4897464. DND:2022-08-16. Intake type: Phone. Reg E. old account. CH is disputing 1 UT from Play Station amounting to $59.99. No merchant credit. No claim cancellation. Card ending with 1102 is closed. Transaction type: Moto 2 Entry Mode 10. INVESTIGATION As per Penny, card not in possession at the time of transaction. PIN memorized. No funding event prior to the disputed transaction. No merchant call out made. Merchant is on the approved DNC List. DD enrolled. Signs of ATO, Phone number changed within the UT timeline. Error found. Proceed to chargeback. Sent ZD #52775337 for PC. ROL Case #2253743475. Case ongoing.

Dispute ID: 4897464. DND:2022-08-16. Intake type: Phone. Reg E. old account. CH is disputing 1 UT from Play Station amounting to $59.99. No merchant credit. No claim cancellation. As per Penny, card not in possession at the time of transaction. PIN memorized. Received not compelling evidence from Play Station, where name and email address does not match on the CH's file. Initiated Pre-arb.