5142169-1

Dispute ID:5142169-1. DND 2022-09-22. REG E claim. OLD account. CH is disputing 1 UT from Sanchez Family Corpo…amounting to $1.07. As per Penny, card in possession at time of purchase. PIN memorized. No merchant credit. No claim cancellation. INVESTIGATION. There is a single cash-in prior to the authorization of the disputed trasnaction from Card to Card on 2022-09-06 08:09:20 amounting to $2.00. As per Galileo, deny code 04 was captured within UT timeline but not related with the disputed merchant. Member has previous transaction with the disputed merchant where it has entry mode 10, credential on file and no response code 85 was captured prior the authorization of the disputed transaction. No fraud alerts. As per RTA, response code 04 and 51was captured within UT timeline but not related with the disputed merchant. As per RTA, no response code related with the disputed merchant. AVS RESULT B. No PII changes. No signs of account takeover. There is enough evidence to deny the claim. Final resolution, no error found. Sent ZD #54697583. Filed FR ROL Case #5213909817. Case closed.