FOR ALL CANCELLATION REQUEST

Let's start our save attempt using possible resolution offer such as Change product type, Rate plan and add on feature analysis (bill reason) , offer TS,( For network related reason) and so on

Last save attempt will be asking for COR option" Is there any family member/friends who wants to take ownership of your account?.

For highly escalated, repeat contact na galit, death reason - work with urgency we can do effective cancels na

FUTURE DATED SPIEL

We respect your decision to cancel this line, we tried working to complete this request however, our cancellation is system generated that can only set to be cancelled effective < Close date> to allow our customers to still use the remaining days of the service that was already charge on your current bill. Rest assure that the requested line will no longer reflect on your new bill cycle and charg