4605861

DISPUTE ID: 4605861 DND: 2022-07-05 Reg E: Yes Intake Type: Phone OLD/NEW: Old Disputed Transaction: WU *6326437301, 877-989-3268, CA US Amount: $-33.95 Auth: 2022-06-30 18:45:01 Settlement: 2022-07-02 19:39:35 WU *8677619471, 877-989-3268, COUS Amount: $-33.95 Auth: 2022-07-01 11:53:22 Settlement:2022-07-02 19:39:36

Last 4 disputed card: 3744 Merchant Credit: no merchant credit Claim cancellation: no claim cancellation Card replaced: Yes PC Due/Issued: 2022-07-19 Card Status: In possession Pin Status: memorized Transaction type: Moto 7, Entry Mode 01

THOROUGH INVESTIGATION

WRITE-OFF: Deny code 51 was observed within the UT timeline No previous transactions with the disputed merchant No freezing and unfreezing.

DENIAL: Funding event via DD was observed prior the UT timeline Low ending balance after the authorization of the said disputed transaction Multiple funding event is observed within the UT timeline. Deny code 51 was observed within the UT timeline but not related to the disputed transaction. No fraud alerts. No PII changes

NOTATION: Dispute ID: 4605861 . DND: 2022-07-05. CH is disputing 2 UT transactions with WU amounting to $67.90 that settled on 2022-07-02 19:39:36 No claim cancellation. No merchant credit. Card ending in 3744 is already replaced. INVESTIGATIONAs per VCF, the card is in possession and PIN is memorized. Transaction type is Moto 7 Entry mode 01. CH has no previous transactions with the disputed merchant. No freezing and unfreezing. However, Funding event via DD was observed prior the UT timeline Low ending balance after the authorization of the said disputed transaction Multiple funding event is observed within the UT timeline. Deny code 51 was observed within the UT timeline but not related to the disputed transaction. No fraud alerts. No PII changes